DES MOINES — On September 3, 2024, the Iowa Department of Health and Human Services (HHS) announced the intent to award a Managed Care Organization (MCO) contract to Iowa Total Care. The new Iowa Medicaid contract period begins July 1, 2025, with no change in operations. Iowa Total Care has been serving Iowa Medicaid members as a MCO since July 1, 2019. his RFP and resulting contract aligns all three MCO contracts to the same contract cycle. All three MCO contracts will have a final contract end date of June 30, 2031.

“Providing access to quality health care is critical and a cornerstone of our work at Iowa HHS. Iowa Total Care has demonstrated a commitment to continuous quality improvement and innovation—making them a valued partner for Iowa Medicaid,” said Kelly Garcia, Director of the Iowa Department of Health and Human Services. “We are pleased to award Iowa Total Care with this contract as they continue to meet the needs of Iowans and deliver essential medical services.”

Iowa Medicaid members will continue to receive their Medicaid benefits with the health plan they are currently enrolled in – there are no changes as a result of this contract award. Members will be able to make an enrollment selection change during the annual open choice enrollment period in Spring 2025. Iowa HHS staff will communicate with Medicaid members and providers on the continuation of service provision.

Iowa Medicaid contracts with three MCOs: Iowa Total Care, Molina and Wellpoint Iowa, Inc. to provide health care services to Iowans.